Privacy Policy

At Extra Capital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our platform. By using our services, you agree to the terms outlined in this policy.

We collect the following types of information to provide and improve our services:

• Personal Information: Username, full name, email address, phone number, country, and profile image provided during registration.
• Financial Information: Transaction details, including deposits, withdrawals, and investment amounts, as well as wallet addresses for cryptocurrency transactions.
• Usage Data: Information about how you interact with our platform, such as IP addresses, browser type, device information, and page visits.
• Uploaded Documents: Proof of payment (e.g., images or PDFs) submitted for deposit or withdrawal verification.

Your data is used to deliver and enhance our investment services:

• Provide and Improve Services: Process transactions, manage accounts, and optimize platform performance.
• Security & Verification: Verify your identity and ensure the security of your account.
• Communication: Send important updates regarding your account, transactions, or support requests.
• Legal Compliance: Meet regulatory requirements and prevent fraud.

We value your privacy and do not sell or rent your personal information. However, we may share your data:

• Third-Party Service Providers: With trusted partners (e.g., payment processors) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• With Your Consent: When you explicitly authorize sharing, such as providing payment proof for verification.

We implement industry-standard security measures to protect your data:

• Encryption: 256-bit SSL encryption for all data transmissions.
• Secure Storage: Multi-layer security protocols and cold storage for sensitive information.
• Access Control: Strict internal access policies and regular security audits.

While we strive for absolute security, no system is completely impenetrable. We continuously update our security practices to safeguard your information.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile settings.
• Deletion: Request deletion of your account and associated data (subject to legal obligations).
• Opt-Out: Unsubscribe from non-essential communications.

To exercise these rights, please contact us through our Contact page.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

• Maintain your session and keep you logged in.
• Analyze platform usage and improve performance.
• Remember your preferences for future visits.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain platform features.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date.
• Sending email notifications to registered users (for material changes).

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: privacy@extracapital.com
• Contact Form: Visit our Contact page
• Support Hours: 24/7 customer support available